Privacy Policy

Your privacy is an important factor. As such, we are committed to being transparent and open. This privacy policy generally explains how we receive information about our customers, and what we do with that information once we have it.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.

When ordering or registering on our site, where applicable, you may be asked to enter the following information: your name, email address, postal address or telephone number. You can, however, visit our site anonymously.

What do we use your information for?

Any information we collect from you may be used in any of the following ways:

To personalize your experience
(your information helps us better meet your individual needs)
To improve our website and your shopping experience
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us respond to your customer service requests and support needs more effectively)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, except for the express purpose of delivering the requested purchased product or service .
To administer a contest, special promotion, survey, activity or other site feature
To send periodic emails
The email address you provide for order processing may be used to send you important information and updates relating to your order, in addition to occasionally receiving company news, updates, information about products or services, etc.


How do we protect your information?

Customers are responsible for the safety and security of their own username and password on paintbynumberday. We recommend that you choose a strong password and change it frequently. Please do not use the same login information (email and password) across multiple websites.

That said, we implement a variety of security measures, including offering the use of a secure server. All provided sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider database only to be accessible to authorized individuals with special access rights to these systems , and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) will not be stored on our servers.

Our servers and website are security scanned and fully externally verified by Symantec's McAfee Secure daily to protect you online. Click on the certified seal to learn more.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you have allowed this through your settings. This allows sites or service providers' systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction so that we can provide better site experiences and tools in the future. We may contract with third party service providers to help us better understand our site visitors. These service providers are not authorized to use the information collected on our behalf except to help us directly conduct and improve our business.

If you prefer, you can choose to have your computer notify you each time a cookie is being sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you disable your cookies, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose information to third parties?

Absolutely not. We do not sell